PACnet &#x27;25 Community Conference

Experience the vibrant world of contemporary art at the new Orange County Museum of Art! Explore thought-provoking works celebrating creativity and culture in an inspiring and dynamic setting. Lunch provided after the tour.

This event is optional and is free to attend.

Sunday February 23, 2025 11:30am - 3:30pm PST
OCMA + Silver Trumpet 3333 Avenue of the Arts, Costa Mesa, CA 92626

Networking, Sunday

Audience All
Subject Networking

4:00pm PST

Registration Open

Sunday February 23, 2025 4:00pm - 7:00pm PST

Hyatt Regency in Huntington Beach

Expo Hall - Huntington Ballroom & Patio

Sunday February 23, 2025 4:00pm - 7:00pm PST
Hyatt Regency in Huntington Beach

Registration, Sunday

4:30pm PST

Welcome Reception

Sunday February 23, 2025 4:30pm - 7:00pm PST

Join us for refreshing drinks and delicious appetizers as we soak in the stunning sunset over the Pacific Ocean! Make new connections and mingle with old friends while Teknology spins tunes.

Sponsors

SeatGeek

Integrated Partnerships, Heather Riley

Sunday February 23, 2025 4:30pm - 7:00pm PST
Expo Hall - Huntington Ballroom & Patio

Networking, Sunday

Audience All
Subject Networking

6:30am PST

PACnut 5k Run

Monday February 24, 2025 6:30am - 8:30am PST

Lighthouse Courtyard - Foot Bridge to the Beach

Kickstart your day with an exhilarating run on the beautiful boardwalk. Whether you're a pro or a beginner, this is a fantastic opportunity to connect with fellow runners. See you at the starting line!

Sponsors

Victory Live

SVP, Partnerships, Ryan Sember

Based in Atlanta, GA, and supported by Clearlake Capital, Victory Live represents the strategicmerger of DTI Management, Logitix, 1Ticket, and Ticket Evolution. Each of these brands is wellknown for its expertise in aiding rightsholders, affiliate partners, global exchanges, and ticketingprofessionals... Read More →

Monday February 24, 2025 6:30am - 8:30am PST
Lighthouse Courtyard - Foot Bridge to the Beach

Subject Networking

7:30am PST

Registration and Continental Breakfast

Monday February 24, 2025 7:30am - 9:00am PST

Monday February 24, 2025 7:30am - 9:00am PST
Huntington Ballroom

Breakfast, Monday

9:00am PST

State of the Business Keynote with Deana Barnes, Christian Lewis & Keith White

Monday February 24, 2025 9:00am - 10:00am PST

Grand Salon A-D

Speakers

Christian Lewis

Chief Revenue Officer, Paciolan

In addition to overseeing business development and revenue generation across the performing arts, professional sports, and arena businesses, Christian is integral to building strategic partnerships and growing Paciolan’s extensive client community. Christian’s live entertainment... Read More →

Deana Barnes

President, Paciolan

As President of Paciolan, Deana manages the direction and vision for the company, including client satisfaction, retention, and direction of all products, services, and solutions. She has cultivated an inclusive and supportive corporate culture at Paciolan, encouraging employee growth... Read More →

Keith White

Chief Product & Technology Officer, Paciolan

Keith’s strategic vision and diverse set of abilities drive the product transformation for Paciolan and our customers. With more than 25 years as a technologist, including 11 years in the ticketing industry specifically, Keith oversees product management, development, design, engineering... Read More →

Monday February 24, 2025 9:00am - 10:00am PST
Grand Salon A-D

Keynote, Monday

10:00am PST

Coffee Break

Monday February 24, 2025 10:00am - 10:45am PST

Monday February 24, 2025 10:00am - 10:45am PST
Huntington Ballroom

Break, Monday

10:45am PST

Adapting to a New Era of College Athletics

Monday February 24, 2025 10:45am - 11:45am PST

Inspiration & Strategy Track, Monday

College athletics continues to see unprecedented change, from Name, Image, and Likeness (NIL) opportunities to conference realignments and shifting regulations. This session explores the key trends reshaping the landscape, the challenges they bring, and how institutions can adapt to thrive in this dynamic environment.

Moderators

Eric McKenzie

Sr. Director, College Athletics, Paciolan

Speakers

Ben Mathan

Chief Strategy Officer, Learfield

DeWayne Peevy

Vice President and Director of Athletics, DePaul University

Mario Morris

CFO, NCAA

Garrett Klassy

Director of Athletics, Fresno State University

Sponsors

ParkHub

Senior Vice President, US Sales and Partnerships, Charley DeBow

ParkHub is the leading integrating software, payments, and data insights provider for the North American event parking market. ParkHub solutions include multiple payment options, real-time operational data,robust performance analytics, dynamic pricing, and is the industry leader in... Read More →

Monday February 24, 2025 10:45am - 11:45am PST
Grand Salon D

Subject Leadership

10:45am PST

Cultivate Lasting Connections: Engaging Modern Fans and Patrons with PAC Live

Monday February 24, 2025 10:45am - 11:45am PST

Strengthen relationships through digital touchpoints far beyond the sale and transaction. Learn how Paciolan products can help you build trust, loyalty, and elevate fan/patron experience throughout their interactions with your organization. Across ticketing, fundraising, and marketing, deliver consistently delightful moments using PAC Live.

Moderators

Scott Larson

Product Leader, Head of Consumer Experiences, Paciolan

Jennifer Miller

Vice President, Product Management, Paciolan

Sponsors

SeatGeek

Integrated Partnerships, Heather Riley

Monday February 24, 2025 10:45am - 11:45am PST
Grand Salon E-G

Product & Innovation, Monday

Subject Product Spotlight

11:45am PST

Oceanside Lunch

Monday February 24, 2025 11:45am - 1:15pm PST

Lighthouse Courtyard

Enjoy breathtaking views while soaking up the sun during our Monday lunch by the peaceful ocean. Join your new acquaintances and colleagues as you savor a delightful meal.

Monday February 24, 2025 11:45am - 1:15pm PST
Lighthouse Courtyard

Lunch, Monday

Subject Networking

1:15pm PST

Women Leading the Way

Monday February 24, 2025 1:15pm - 2:15pm PST

Inspiration & Strategy Track, Monday

This dynamic fireside chat brings together trailblazing women who are shaping the future of leadership across industries. Join us for an engaging discussion on overcoming challenges, fostering inclusive cultures, and inspiring the next generation of leaders.

Moderators

Stephanie Garcia Cichosz

Director of Strategic Communications, Collegiate Sports Associates

Speakers

Jovan Overshown

Deputy AD, External Affairs & Chief Revenue Officer, Baylor University

Elizabeth Gray

General Manager, Oklahoma City Civic Center Music Hall

Danette Leighton

CEO, Women's Sports Foundation

Sponsors

ParkHub

Senior Vice President, US Sales and Partnerships, Charley DeBow

Monday February 24, 2025 1:15pm - 2:15pm PST
Grand Salon D

Audience All
Subject Leadership

1:15pm PST

The Bottom Line Blueprint: Unlocking Revenue Potential and Streamlining Costs

Monday February 24, 2025 1:15pm - 2:15pm PST

In today’s competitive environment, success hinges on the ability to grow revenue while effectively managing costs. This session will provide actionable strategies and practical insights to help you unlock new revenue streams, optimize existing ones, and identify cost-cutting opportunities without compromising quality or efficiency.

Moderators

Christian Lewis

Chief Revenue Officer, Paciolan

Speakers

Stephanie Fried

Chief Operating Officer & Vice President, Marketing, The Bushnell Center for the Performing Arts

Jason Booker

Deputy of Revenue Generation, University of Kansas

Dan Cruz

Deputy Athletics Director/Chief Revenue Officer, University of California, Los Angeles

Sponsors

SeatGeek

Integrated Partnerships, Heather Riley

Monday February 24, 2025 1:15pm - 2:15pm PST
Grand Salon E-G

Product & Innovation, Monday

2:15pm PST

Coffee Break

Monday February 24, 2025 2:15pm - 2:45pm PST

Monday February 24, 2025 2:15pm - 2:45pm PST
Huntington Ballroom

Break, Monday

2:45pm PST

Behind the Spotlight: Insights from Live Entertainment Promoters

Monday February 24, 2025 2:45pm - 3:45pm PST

Inspiration & Strategy Track, Monday

Explore the dynamic world of live entertainment with industry insiders. This panel delves into the strategies, challenges, and creative processes behind successful events, offering a glimpse into how promoters bring unforgettable experiences to life.

Moderators

Jeff Robins

Live Events & Entertainment, Paciolan

Speakers

Steve Richo

Co-Founder, Noise New Media

Matt Meyer

Director of Entertainment, Spokane Public Facilities District

Nathan Baugh

CEO, Peachtree Entertainment

Sponsors

ParkHub

Senior Vice President, US Sales and Partnerships, Charley DeBow

Monday February 24, 2025 2:45pm - 3:45pm PST
Grand Salon D

Subject Strategy

2:45pm PST

Expanding Your Circle: A Dynamic Networking Round Table

Monday February 24, 2025 2:45pm - 3:45pm PST

Mariners Ballroom

Join this interactive roundtable to connect with like-minded professionals, exchange ideas, and build meaningful relationships. This is a fantastic opportunity to expand your network, share insights, and seek advice.

Moderators

Graham Brown

Director, External Services, Paciolan

Derek Houtz

Manager of Professional Services, Paciolan

Katie Williamson

Director, Customer Service, Paciolan

Monday February 24, 2025 2:45pm - 3:45pm PST
Mariners Ballroom

Audience All
Subject Networking

2:45pm PST

Turning Data into Action: From Basic Insights to Advanced Strategy

Monday February 24, 2025 2:45pm - 3:45pm PST

Does being 'data-driven' move the needle? Spoiler alert: It does!
Let your peers show you how they're driving real results in partnership with Paciolan iQ. How do organizations at every stage of their journey drive revenue, forge stronger patron relationships, and more efficient operations? Whether you're just starting out or already diving deep into analytics, discover practical strategies to make your data work as hard as you do.

Moderators

Shawn Suarez

Senior Business Intelligence Engineer II, Paciolan

Shaun Vetrovec

Senior Product Manager, Data & Insights, Paciolan

Speakers

Derek Freeman

Senior Associate AD - Development, University of Nebraska

Derek Freeman was promoted to Senior Associate Athletic Director for Development in November 2023. Freeman leads and manages the athletics development and ticket office internal operation team. He is responsible for raising gifts to support the mission, vision and strategic plan of... Read More →

Kyle Vasey

Senior Associate AD, CFO, University of Alabama

Heath Bennett

Associate Athletic Director / Chief Revenue Officer, University of Washington

Sponsors

SeatGeek

Integrated Partnerships, Heather Riley

Monday February 24, 2025 2:45pm - 3:45pm PST
Grand Salon E-G

Product & Innovation, Monday

Subject Product Spotlight

3:45pm PST

Snack Break

Monday February 24, 2025 3:45pm - 4:15pm PST

Sponsors

FEVO

Chief Commercial Officer, Steve Demots

FEVO helps the biggest brands in the world reimagine online shopping. Our Social Checkout™ makes it easy for fans to shop together on any ticketing website, restoring the vital human elements of in-person shopping without sacrificing the efficiency and convenience of e-commerce... Read More →

Monday February 24, 2025 3:45pm - 4:15pm PST
Huntington Ballroom

Break, Monday

4:15pm PST

Unlocking Potential: Strategies for Acquiring, Developing and Retaining Top Talent

Monday February 24, 2025 4:15pm - 5:15pm PST

In today’s competitive landscape, attracting and retaining top talent is more critical than ever. This session will explore proven strategies for fostering employee engagement, building a strong workplace culture, and developing effective management practices that drive long-term retention.

Moderators

Lisa Langham

Vice President, Operations, Paciolan

Speakers

Ian Moses

Senior Vice President, DEI & Talent Acquisition, Learfield

Katy Staudt

Vice President, College & Coaching Practice, Turnkey ZRG

Yulander Wells

Deputy AD, Business Strategy, University of Notre Dame

Jamie Vosmeier

Vice President of Sales & Marketing, Fox Theatre Atlanta

Sponsors

ParkHub

Senior Vice President, US Sales and Partnerships, Charley DeBow

Monday February 24, 2025 4:15pm - 5:15pm PST
Grand Salon D

Inspiration & Strategy Track, Monday

4:15pm PST

Leveling up the In-Venue Experience with Tech

Monday February 24, 2025 4:15pm - 5:15pm PST

Expo Hall - Huntington Ballroom & Patio

Discover how technology is transforming the in-venue experience for fans & patrons. This session will explore innovative solutions that enhance engagement, and create unforgettable moments.

Moderators

Dusty Kurtz

Business Development / President, TicketsWest, Paciolan

Speakers

George Scott

President, Sidearm, Learfield

Jon Allen

Associate VP, Chief Information Officer, Chief Information Security Officer, Baylor University

Rachael Stockham

VP, Sales & Partnerships, Cosm

Drew Martin

Executive Senior Associate Athletics Director for External Affairs, University of Texas

Sponsors

SeatGeek

Integrated Partnerships, Heather Riley

Monday February 24, 2025 4:15pm - 5:15pm PST
Grand Salon E-G

Product & Innovation, Monday

5:30pm PST

Pre-PACfest Cocktail Party

Monday February 24, 2025 5:30pm - 7:00pm PST

Your mission, should you accept it, begins at this rendezvous where suave agents and daring divas gather. Sip cocktails, engage in covert conversations, and prepare for a night of high-stakes fun.

You can also catch the games on Huntington Terrace with your colleagues and new friends!

Sponsors

Janam Technologies

Operations & Supply Chain Manager, Scott Leung

Janam is the leading provider of handheld scanners for the venue access market. Janam also launched GT1 which quickly and affordably converts a new or existing Janam scanner into a mobile, contactless, ticketing pedestal that reads barcodes and NFC tickets.Janam’s hardware solutions... Read More →

Monday February 24, 2025 5:30pm - 7:00pm PST
Expo Hall - Huntington Ballroom & Patio

Audience All
Subject Networking

7:00pm PST

PACfest- Casino Royale

Monday February 24, 2025 7:00pm - 10:00pm PST

Grand Foyer and Salon A-C

Bond, James Bond. Channel 007’s cool sophistication while you gamble, mingle, and network in style. With a casino, classy cocktails, and live tunes by Teknology, this is one event where the stakes are high, but the fun is even higher. The night promises thrills and unforgettable memories.

Sponsors

Fanmaker

CEO, Jonathan Dusing

Fanmaker powers loyalty programs, kids clubs, and student attendance apps for professional and collegiate sports teams. Our fan rewards programs are now available inside your Sidearm app! FanMaker's membership programs integrate point-of-sale, ticket purchase/transfer/scan data, donations... Read More →

Weldon, Williams & Lick, Inc.

Sales Manager, Steve Lensing

Weldon, Williams & Lick’s focus has always been on connection. The products and services we provide connect organizations to their fans and people to experiences. Whether it be a ticket to attend a game, the opera, or a museum exhibit, a souvenir is a powerful reminder of a memorable... Read More →

Monday February 24, 2025 7:00pm - 10:00pm PST
Grand Foyer and Salon A-C

Audience All
Subject Networking

7:30am PST

Registration and Continental Breakfast

Tuesday February 25, 2025 7:30am - 9:00am PST

Tuesday February 25, 2025 7:30am - 9:00am PST
Huntington Ballroom

Breakfast, Tuesday

9:00am PST

Dream 'The Impossible Dream' Keynote

Tuesday February 25, 2025 9:00am - 10:00am PST

Grand Salon A-D

Speakers

Aaron Lazar

Award-winning actor, singer, speaker, and advocate

Aaron is an award-winning actor, singer, speaker, and advocate.He’s appeared on screen in the Academy Award-winning films Everything Everywhere All At Once, This is Where I Leave You opposite Tina Fey, The Wolf of Wall Street as Margot Robbie’s boyfriend before Leo steals her... Read More →

Sponsors

SeatGeek

Integrated Partnerships, Heather Riley

Tuesday February 25, 2025 9:00am - 10:00am PST
Grand Salon A-D

Keynote, Tuesday

10:00am PST

Break

Tuesday February 25, 2025 10:00am - 10:30am PST

Tuesday February 25, 2025 10:00am - 10:30am PST
Huntington Ballroom

Break, Tuesday

10:30am PST

Beyond the Field: Building Revenue Streams with NIL in College Sports

Tuesday February 25, 2025 10:30am - 11:30am PST

This session will discuss strategy and implementation for engaging donors, building partnerships, and creating sustainable models to drive NIL success.

Moderators

Tim Cavanaugh

Client Partner, Paciolan

Speakers

Kaitlyn Cox

Senior Vice President - Chief Operating Officer, LSU/ Tiger Athletic Foundation

Dayali Carpenter

Senior Manager, NIL, Learfield

Cole Chisholm

Associate AD/ Chief Revenue Officer, Wichita State University

Tyler Jones

Deputy Athletics Director for External Operations, University of Virginia

Sponsors

Fanmaker

CEO, Jonathan Dusing

Tuesday February 25, 2025 10:30am - 11:30am PST
Grand Salon F

Fundraising Track, Tuesday

10:30am PST

Survey Says... Integrated Marketing Strategies for Salesforce and Eloqua!

Tuesday February 25, 2025 10:30am - 11:30am PST

Grand Salon E

Join the audience for FanOne Feud where a team of marketers will pick the top answers to big marketing questions. Can they successfully identify the newest and most exciting best practices, the latest innovations in technology, or anything else our survey may throw at them? Tune in and find out!

Moderators

Christopher Carney

Senior Manager, CRM & Marketing Automation, Paciolan

Kyle Murphy

Director, FanOne Services, Paciolan

Speakers

Diana Sparks

Development Operations Manager, Hartford Symphony Orchestra

Shelby Burnette

Assistant Athletic Director, Digital & Integrated Marketing, Wake Forest University

Lauren Wilson

Email Marketing Manager, USC

Sponsors

Protecht

Manager, Partnerships, Matt Isenogle

Protecht, a leading embedded insurance provider, is committed to enhancing the digital consumer protection experience at the point of sale. By combining insurance and technology, we redefine the norms of the experience economy. Our focus revolves around the end-consumer, understanding... Read More →

Tuesday February 25, 2025 10:30am - 11:30am PST
Grand Salon E

Marketing & Sales, Tuesday

10:30am PST

Round Tables - Arts & Entertainment

Tuesday February 25, 2025 10:30am - 11:30am PST

Join your Ticketing peers in Arts & Entertainment for an interactive round table discussion covering a wide variety of topics, tackling common challenges, and unlocking opportunities.

Moderators

Jim Clay

Client Partner, Paciolan

Elsie Kuresa

Client Partner, Paciolan

Danielle Tanseco

eCommerce Operations Specialist II, Paciolan

Sponsors

Janam Technologies

Operations & Supply Chain Manager, Scott Leung

Tuesday February 25, 2025 10:30am - 11:30am PST
Vista Ballroom 1-2

Ticketing Track, Tuesday

10:30am PST

Round Tables - College Athletics

Tuesday February 25, 2025 10:30am - 11:30am PST

Mariners Ballroom

Join your Ticketing peers in College Athletics for an interactive round table discussion covering a wide variety of topics, tackling common challenges, and unlocking opportunities.

Moderators

Michaela Patt

Client Partner, Paciolan

Scott Stowell

Client Partner, Paciolan

Client Partner at @PaciolanTix. I live for college sports and I’m a mega Gator 🐊 fan. Find me at the beach!

Sponsors

Janam Technologies

Operations & Supply Chain Manager, Scott Leung

Tuesday February 25, 2025 10:30am - 11:30am PST
Mariners Ballroom

Ticketing Track, Tuesday

10:30am PST

Navigating Foreign Soil: A Conversation with Leaders at the Forefront of Change

Tuesday February 25, 2025 10:30am - 11:30am PST

Mariner's Ballroom, South Foyer, Huntington Terrace

Join visionary leaders as they share their experiences navigating new territories and driving transformative change. This panel highlights the challenges, triumphs, and lessons learned while breaking barriers and reshaping the future of performing arts, live entertainment, and college athletics.

Moderators

Kristy Spratt

Director, College Athletics, Paciolan

Speakers

Jesse Marks

Deputy Director of Athletics & Assistant Vice President (Development), Northwestern University

Jovan Overshown

Deputy AD, External Affairs & Chief Revenue Officer, Baylor University

Lauren Adee

Deputy AD/CRO, Southern Methodist University

Stephanie Curran

Chief Executive Officer, Spokane Public Facilities District

Sponsors

Victory Live

SVP, Partnerships, Ryan Sember

Tuesday February 25, 2025 10:30am - 11:30am PST
Grand Salon D

Visions Track, Tuesday

Subject Visions, Strategy

11:30am PST

Lunch- In N Out Burger

Tuesday February 25, 2025 11:30am - 1:00pm PST

Savor the SoCal Vibes! Sink your teeth into the iconic In-N-Out Burger – a Southern California classic that will make your taste buds sing. It’s a delicious slice of sunshine and good vibes! Trucks will be located in the conference valet driveway just outside Mariner's Ballroom.

Sponsors

Victory Live

SVP, Partnerships, Ryan Sember

Tuesday February 25, 2025 11:30am - 1:00pm PST
Mariner's Ballroom, South Foyer, Huntington Terrace

Lunch, Tuesday

Audience All
Subject Networking

1:00pm PST

Round Tables - Fundraising

Tuesday February 25, 2025 1:00pm - 2:00pm PST

Join your Fundraising peers for an interactive round table discussion covering a wide variety of topics, tackling common challenges, and unlocking opportunities.

Moderators

Kristi Dyer

Business Consultant, Paciolan

Sponsors

Fanmaker

CEO, Jonathan Dusing

Tuesday February 25, 2025 1:00pm - 2:00pm PST
Vista Ballroom 1-2

Fundraising Track, Tuesday

1:00pm PST

The Big Show: Leveling Up Your Live Event Marketing

Tuesday February 25, 2025 1:00pm - 2:00pm PST

Grand Salon E

Whether you’re bringing new marquee events on-campus or selling out your venue, join our industry experts as they discuss the advanced marketing strategies that engage fans, utilize data, and unlock new revenue generating opportunities through Marketing Automation, Salesforce, and Digital Marketing.

Moderators

James Hubbard

Senior Digital Marketing Strategist, Paciolan

Allison New

Manager, Marketing Automation, Paciolan

Speakers

Ben Dostal

Director of Ticketing, Fox Theatre Atlanta

Brandon Doll

Founder, Sports & Entertainment Advisors

Katie Wisdom

Assistant AD of Ticket Operations, University of Mississippi

Sponsors

Protecht

Manager, Partnerships, Matt Isenogle

Tuesday February 25, 2025 1:00pm - 2:00pm PST
Grand Salon E

Marketing & Sales, Tuesday

1:00pm PST

The Future of Event Operations

Tuesday February 25, 2025 1:00pm - 2:00pm PST

From smart event setup, to streamlined systems during events, and post-event analytics, discover how Paciolan's enterprise platform continues to help you serve the changing needs of the fan/patron. See all the smart features you can leverage today. Preview tomorrow's innovations that will revolutionize your operational workflow. The best way to predict the future is to create it.

Moderators

Kelly Hanson

Associate Director, Product Management, Paciolan

Speakers

Paul Carenen

Director of Ticket Operations, Purdue University

Todd Shell

Associate Athletic Director, Ticket Sales and Service, University of Pittsburgh

Sponsors

Janam Technologies

Operations & Supply Chain Manager, Scott Leung

Tuesday February 25, 2025 1:00pm - 2:00pm PST
Grand Salon F

Ticketing Track, Tuesday

Subject Product Spotlight

1:00pm PST

Optimizing Revenue through Marketplace and Distribution Strategy

Tuesday February 25, 2025 1:00pm - 2:00pm PST

Dive into the dynamic world of the Secondary Market and explore key strategies to boost revenue and increase sales. Learn about market trends, consumer behavior insights, and different ways to maximize your event's reach through various distribution tools.

Moderators

Greg Koteen

Coordinator, Strategic Partnerships, Paciolan

Speakers

Venkat Mendu

Sr. Director, Corporate Development, SeatGeek

Wendi Lebow

Vice President, Open Distribution, Victory Live

John Breeden

Associate Athletics Director, Tickets, Sales & Revenue Strategy, Notre Dame

Sponsors

Victory Live

SVP, Partnerships, Ryan Sember

Tuesday February 25, 2025 1:00pm - 2:00pm PST
Grand Salon D

Visions Track, Tuesday

Subject Strategy

2:00pm PST

Break

Tuesday February 25, 2025 2:00pm - 2:30pm PST

Tuesday February 25, 2025 2:00pm - 2:30pm PST
Huntington Ballroom

Break, Tuesday

2:30pm PST

Transforming Fundraising for the Modern Fan & Patron

Tuesday February 25, 2025 2:30pm - 3:30pm PST

Discover how Paciolan's platforms are empowering fundraising teams to drive deeper donor connections, enhance efficiency, and unlock new levels of fundraising potential. With intuitive self-service features in PAC Live, and data-driven operations in PAC io, you harness capabilities that align with modern fan& patron expectations and streamline development workflows.

Moderators

Nick Fulton

Senior Product Manager, Paciolan

Speakers

Emily Wayland

Director of Annual Giving, NC State University

Andrew Sadler

Director of Annual Giving, UVA/ Virginia Athletics Foundation

Corey Ansfield

Assoc. AD - Development, Utah State, Utah State University

Sponsors

Fanmaker

CEO, Jonathan Dusing

Tuesday February 25, 2025 2:30pm - 3:30pm PST
Grand Salon F

Fundraising Track, Tuesday

Subject Product Spotlight

2:30pm PST

Round Tables - Marketing

Tuesday February 25, 2025 2:30pm - 3:30pm PST

Collaborate with your Marketing peers on 4-5 topics centering around big ideas from the marketing track.

Moderators

Kat Krzywicki

Digital Marketing Strategiest, Paciolan

Catherine Langer

Specialist, Digital Marketing, Paciolan

Keani Turangan

Marketing Automation Specialist, Paciolan

Sponsors

Protecht

Manager, Partnerships, Matt Isenogle

Tuesday February 25, 2025 2:30pm - 3:30pm PST
Vista Ballroom 1-2

Marketing & Sales, Tuesday

2:30pm PST

PACkaging up Solutions

Tuesday February 25, 2025 2:30pm - 3:30pm PST

Mariners Ballroom

Join Paciolan experts for a high energy speed-dating style round table session designed to help you solve common challenges with Paciolan's latest features & functionality.

Moderators

Kelly Shoemaker

Manager, EOS, Paciolan

Laura Woodward

Manager, Customer Support, Paciolan

Sponsors

Janam Technologies

Operations & Supply Chain Manager, Scott Leung

Tuesday February 25, 2025 2:30pm - 3:30pm PST
Mariners Ballroom

Ticketing Track, Tuesday

Subject Roundtables, Networking

2:30pm PST

Building Loyalty

Tuesday February 25, 2025 2:30pm - 3:30pm PST

Learn how to foster fan & patron loyalty through innovative incentives and strategies. This session covers techniques to boost attendance, maintain engagement, and strengthen connections with fans & patrons long after the purchase.

Moderators

Gary Styve

Client Partner, Paciolan

Speakers

Brad Wurthman

Sr. Associate AD, External Ops -Sports, Virginia Tech

Justin Kobluk

President, Broadway in Spokane

Aly Grubb

Director of Sales & Marketing, The Fox Theatre

Sponsors

Victory Live

SVP, Partnerships, Ryan Sember

Tuesday February 25, 2025 2:30pm - 3:30pm PST
Grand Salon D

Visions Track, Tuesday

3:30pm PST

Break

Tuesday February 25, 2025 3:30pm - 4:00pm PST

Tuesday February 25, 2025 3:30pm - 4:00pm PST
Huntington Ballroom

Break, Tuesday

4:00pm PST

Fun with Funds: Customize Your Giving Strategies using Salesforce and Eloqua

Tuesday February 25, 2025 4:00pm - 5:00pm PST

In this session, explore how to elevate your giving strategy using Salesforce and Oracle Eloqua. Learn how to leverage CRM insights and automation to engage donors, streamline contributions, and maximize fundraising impact.

Moderators

Andrew Campbell

Senior Strategist, CRM, Paciolan

Speakers

Ian Ousley

Senior Director of Business Intelligence, University of Nebraska

Jonathan Eaton

AD of Analytics, Mississippi State

Danielle Darling

Director of Marketing – Annual Fund, Florida State University

Sponsors

Fanmaker

CEO, Jonathan Dusing

Tuesday February 25, 2025 4:00pm - 5:00pm PST
Vista Ballroom 1-2

Fundraising Track, Tuesday

4:00pm PST

Generating Demand: Adapting Your Marketing To Modern Consumer Behavior

Tuesday February 25, 2025 4:00pm - 5:00pm PST

Grand Salon E

Explore the ever-evolving challenges and opportunities of our fans’ consumer habits. Hear from client peers on how we can adapt our digital marketing strategies to grow our brand equity, engage with our buyers, and generate demand early and throughout the year.

Moderators

Eduardo Andrade

Digital Marketing Specialist, Paciolan

Leah Baumgartner

Manager, Digital Marketing, Paciolan

Speakers

Joe Rafanelli

Senior Associate AD for Revenue and External Operations, Old Dominion University

Faythe Isherwood

Advertising Manager, The Classic Center

Sam Leybman

Director, Marketing, Philadelphia Union

Sponsors

Protecht

Manager, Partnerships, Matt Isenogle

Tuesday February 25, 2025 4:00pm - 5:00pm PST
Grand Salon E

Marketing & Sales, Tuesday

4:00pm PST

The Premium Playbook: Strategies for Selling Premium Inventory & Experiences

Tuesday February 25, 2025 4:00pm - 5:00pm PST

Grand Salon G

In this session we will focus on the elevated consumer experience and offerings that your high end ticket holders expect. Dive into pricing strategies, special experiences being offered, and other creative ways to highlight and upsell premium inventory.

Moderators

Ryan Miller

Client Partner, Paciolan

Speakers

Trey Frazier

Deputy Athletics Director, Louisiana Lafayette

Scott Porter

Director of Ticketing, NHRA

Dan Aran

VP, Premium & Ticket Sales, Northwestern University

Melissa Ramos

Associate Athletic Director, Event Operations, University of California, Irvine

Sponsors

Janam Technologies

Operations & Supply Chain Manager, Scott Leung

Tuesday February 25, 2025 4:00pm - 5:00pm PST
Grand Salon G

Ticketing Track, Tuesday

Subject Product Spotlight

4:00pm PST

Optimizing Output: Maximizing Yield with Pricing and Consumer Fees

Tuesday February 25, 2025 4:00pm - 5:00pm PST

Building sustainable sources of revenue can be attributed in no small part to the art of establishing ticket prices, donations, and consumer fees. Listen to lessons from some of the top pricing strategists from Athletics and Entertainment. Learn about pricing methodologies, fee philosophies, and the key data used to solve for their respective market.

Moderators

Alan Pandiani

Director, College Athletics, Paciolan

Speakers

Travis Cameron

Chief Revenue Officer, University of Minnesota

Andrew Schopfer

Senior Associate Athletic Director, Revenue Generation and Business Intelligence, Providence College

Fabianna Borghese

Director, University of New Mexico, Popejoy Hall

Sarah Davis

Senior Vice President, Amplify Ticketing & Seating, Learfield

Sponsors

Victory Live

SVP, Partnerships, Ryan Sember

Tuesday February 25, 2025 4:00pm - 5:00pm PST
Grand Salon F

Visions Track, Tuesday

5:00pm PST

Break

Tuesday February 25, 2025 5:00pm - 5:15pm PST

Tuesday February 25, 2025 5:00pm - 5:15pm PST
Huntington Ballroom

Break, Tuesday

5:15pm PST

Star Awards Ceremony & Cocktail Reception

Tuesday February 25, 2025 5:15pm - 6:30pm PST

Grand Salon A-D

Ola Mexican Kitchen & Old Crow Smokehouse

Get ready for a fresh twist on celebrating excellence! The PACnet '25 Star Awards will be held on Tuesday afternoon and offer the perfect blend of recognition, networking, and fun.

Here’s what’s new:
✨ A 30-minute cocktail reception to kick things off in style.
🎉 A 45-minute awards ceremony packed with prize giveaways.
👏 Celebrate the amazing achievements of the PAC community from the past year.

This is your chance to connect with fellow attendees, sponsors, and industry leaders while raising a glass to innovation and success. Don’t miss this opportunity to network, celebrate, and walk away inspired—maybe even with a prize in hand!

Mark your calendar for Tuesday afternoon and plan to join us. It’s time to toast our collective accomplishments!

Tuesday February 25, 2025 5:15pm - 6:30pm PST
Grand Salon A-D

Annual Star Awards, Tuesday

Audience All

7:00pm PST

Block Party

Tuesday February 25, 2025 7:00pm - 10:00pm PST

End PACnet on a high note at our epic Block Party! Treat your taste buds to mouthwatering Mexican flavors at Ola Mexican Kitchen, or dig into smoky BBQ goodness at Old Crow Smokehouse. It’s the perfect way to connect, unwind, and savor the company of fellow attendees and sponsors over amazing food.

Sponsors

ParkHub

Senior Vice President, US Sales and Partnerships, Charley DeBow

Tuesday February 25, 2025 7:00pm - 10:00pm PST
Ola Mexican Kitchen & Old Crow Smokehouse

Networking, Tuesday

Audience All
Subject Networking

9:00am PST

Advanced Eloqua Training: Leveraging Data for Better Segmentation & Reporting

Wednesday February 26, 2025 9:00am - 10:30am PST

Huntington North

Follow along in your own Eloqua instance as we walk through advanced segmentation techniques and give an overview of Oracle data and insights

Moderators

Jessica Haley

Marketing Automation Specialist, Paciolan

Marketing Automation Specialist

Wednesday February 26, 2025 9:00am - 10:30am PST
Huntington North

Training, Wednesday

9:00am PST

Deep Dive into Data & Insights Dashboards

Wednesday February 26, 2025 9:00am - 10:30am PST

Huntington South

This session is designed to equip you with the tools and knowledge to harness the power of your dashboards for informed decision-making. We will discuss how to better structure your data, suggestions for data cleansing and take a deep dive into all the dashboards available to you today.

Wednesday February 26, 2025 9:00am - 10:30am PST
Huntington South

Training, Wednesday

9:00am PST

Fundraising Challenges? PAC Fund Solutions!

Wednesday February 26, 2025 9:00am - 10:30am PST

Shoreline Ballroom

From changes in tax laws to storing and understanding your data, join us in the hands on session. Learn how our new fundraising documents functionality can streamline your invoices and tax statements, dive into tracking major giving programs effectively and explore donation sharing with auto imports and data feeds.

Moderators

Kristi Dyer

Business Consultant, Paciolan

Wednesday February 26, 2025 9:00am - 10:30am PST
Shoreline Ballroom

Training, Wednesday

9:00am PST

Precision Pricing: Maximizing Revenue for Each Seat

Wednesday February 26, 2025 9:00am - 10:30am PST

Catalina Room

Seat management allows the flexibility to adjust prices as you need with immediate updates to PAC Live. In this hands on session, learn how to specially price prime inventory for a revenue boost!

Moderators

Training, Wednesday

9:00am PST

Salesforce Admin Best Practices for Managers

Wednesday February 26, 2025 9:00am - 10:30am PST

Driftwood Ballroom