PACnet '25 Community Conference: Full Schedule

10:45am PST

Cultivate Lasting Connections: Engaging Modern Fans and Patrons with PAC Live

Monday February 24, 2025 10:45am - 11:45am PST

Strengthen relationships through digital touchpoints far beyond the sale and transaction. Learn how Paciolan products can help you build trust, loyalty, and elevate fan/patron experience throughout their interactions with your organization. Across ticketing, fundraising, and marketing, deliver consistently delightful moments using PAC Live.

Moderators

Scott Larson

Product Leader, Head of Consumer Experiences, Paciolan

Jennifer Miller

Vice President, Product Management, Paciolan

Sponsors

SeatGeek

Integrated Partnerships, Heather Riley

SeatGeek is on a mission to transform the live event experience for fans, teams and venues. By combining a consumer marketplace with innovative primary ticketing box office technology, SeatGeek has become a high-growth global ticketing leader. SeatGeek is proud to partner with some... Read More →

Monday February 24, 2025 10:45am - 11:45am PST
Grand Salon E-G

Product & Innovation, Monday

Subject Product Spotlight

2:45pm PST

Turning Data into Action: From Basic Insights to Advanced Strategy

Monday February 24, 2025 2:45pm - 3:45pm PST

Grand Salon E-G

Feedback Survey

Does being 'data-driven' move the needle? Spoiler alert: It does!
Let your peers show you how they're driving real results in partnership with Paciolan iQ. How do organizations at every stage of their journey drive revenue, forge stronger patron relationships, and more efficient operations? Whether you're just starting out or already diving deep into analytics, discover practical strategies to make your data work as hard as you do.

Moderators

Shawn Suarez

Senior Business Intelligence Engineer II, Paciolan

Shaun Vetrovec

Senior Product Manager, Data & Insights, Paciolan

Speakers

Derek Freeman

Senior Associate AD - Development, University of Nebraska

Derek Freeman was promoted to Senior Associate Athletic Director for Development in November 2023. Freeman leads and manages the athletics development and ticket office internal operation team. He is responsible for raising gifts to support the mission, vision and strategic plan of... Read More →

Kyle Vasey

Senior Associate AD, CFO, University of Alabama

Heath Bennett

Associate Athletic Director / Chief Revenue Officer, University of Washington

Sponsors

SeatGeek

Integrated Partnerships, Heather Riley

Monday February 24, 2025 2:45pm - 3:45pm PST
Grand Salon E-G

Product & Innovation, Monday

Subject Product Spotlight

1:00pm PST

The Future of Event Operations

Tuesday February 25, 2025 1:00pm - 2:00pm PST

Grand Salon F

Feedback Survey

From smart event setup, to streamlined systems during events, and post-event analytics, discover how Paciolan's enterprise platform continues to help you serve the changing needs of the fan/patron. See all the smart features you can leverage today. Preview tomorrow's innovations that will revolutionize your operational workflow. The best way to predict the future is to create it.

Moderators

Kelly Hanson

Associate Director, Product Management, Paciolan

Speakers

Paul Carenen

Director of Ticket Operations, Purdue University

Todd Shell

Associate Athletic Director, Ticket Sales and Service, University of Pittsburgh

Sponsors

Janam Technologies

Operations & Supply Chain Manager, Scott Leung

Janam is the leading provider of handheld scanners for the venue access market. Janam also launched GT1 which quickly and affordably converts a new or existing Janam scanner into a mobile, contactless, ticketing pedestal that reads barcodes and NFC tickets.Janam’s hardware solutions... Read More →

Tuesday February 25, 2025 1:00pm - 2:00pm PST
Grand Salon F

Ticketing Track, Tuesday

Subject Product Spotlight

2:30pm PST

Transforming Fundraising for the Modern Fan & Patron

Tuesday February 25, 2025 2:30pm - 3:30pm PST

Grand Salon F

Feedback Survey

Discover how Paciolan's platforms are empowering fundraising teams to drive deeper donor connections, enhance efficiency, and unlock new levels of fundraising potential. With intuitive self-service features in PAC Live, and data-driven operations in PAC io, you harness capabilities that align with modern fan& patron expectations and streamline development workflows.

Moderators

Nick Fulton

Senior Product Manager, Paciolan

Speakers

Emily Wayland

Director of Annual Giving, NC State University

Andrew Sadler

Director of Annual Giving, UVA/ Virginia Athletics Foundation

Corey Ansfield

Assoc. AD - Development, Utah State, Utah State University

Sponsors

Fanmaker

CEO, Jonathan Dusing

Fanmaker powers loyalty programs, kids clubs, and student attendance apps for professional and collegiate sports teams. Our fan rewards programs are now available inside your Sidearm app! FanMaker's membership programs integrate point-of-sale, ticket purchase/transfer/scan data, donations... Read More →

Tuesday February 25, 2025 2:30pm - 3:30pm PST
Grand Salon F

Fundraising Track, Tuesday

Subject Product Spotlight

4:00pm PST

The Premium Playbook: Strategies for Selling Premium Inventory & Experiences

Tuesday February 25, 2025 4:00pm - 5:00pm PST

Grand Salon G

Feedback Survey

In this session we will focus on the elevated consumer experience and offerings that your high end ticket holders expect. Dive into pricing strategies, special experiences being offered, and other creative ways to highlight and upsell premium inventory.

Moderators